Effective Date: 1st January 2023
Thank you for choosing iMoolah Network for your digital marketing needs. We strive to provide the best services to our clients. However, we understand that circumstances may arise that require refunds. Please review our refund policy carefully before making a purchase. By using our services, you agree to abide by this policy.
1. Eligibility for Refund
We offer refunds on a case-by-case basis, taking into consideration the nature of the service and specific circumstances. Refunds may be considered under the following circumstances:
Service Non-Delivery: If we fail to deliver the purchased services within the agreed-upon timeframe, you may be eligible for a full or partial refund.
Service Dissatisfaction: If you are not satisfied with the quality of our services, we encourage you to reach out to our customer support team to address your concerns. Depending on the situation, we may offer a partial refund or other appropriate remedies.
2. Refund Request Process
To initiate a refund request, please follow these steps:
Contact our customer support team at [email protected] and provide your order details along with a clear explanation of the reason for your refund request.
Our team will review your request and may ask for additional information or documentation if necessary.
We will notify you of the decision regarding your refund request within 3 working days. Please note that the processing time may vary depending on the complexity of the request.
3. Refund Approval
If your refund request is approved, we will initiate the refund using the original payment method used for the purchase. Please allow 1-7 days for the refund to be processed and reflected in your account.
4. Non-Refundable Items
Certain services and products provided by iMoolah Network may be non-refundable. These include, but are not limited to:
Services already rendered or in progress.
Customized or personalized services.
Third-party expenses incurred on your behalf.
5. Dispute Resolution
If you are unsatisfied with the outcome of your refund request, you may escalate the matter to our management team for further review. Please contact [email protected] for assistance.
6. Changes to this Refund Policy
iMoolah Network reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund procedures.
By using our services, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding this policy, please do not hesitate to contact us at [email protected].
Thank you for choosing iMoolah Network. We appreciate your business and are committed to providing you with excellent service.